Boulder, CO - Zurich, CH
303.786.9000
720.282.5800

we help our clients build new capabilities
and push the boundaries of collaboration
to drive "smart systems"

An internationally recognized strategy consulting, design and technology research firm, Harbor Research has predicted, tracked, and driven the development of Smart Systems, Services and the Internet of Things since our inception in 1984

Smart Systems & Services Design

how will new digital and smart systems business models and platforms impact how our users needs and our customers interactions.....

A well known manufacturer of power distribution devices and energy management equipment and systems came to Harbor looking to better understand customer experience and requirements for a potential new “connected” services offering. Our team worked closely with their technologists and support organization to facilitate a group of customer and user participatory design workshops to enhance and validate their development plans and road maps.

Strategy & Business Model Development

how do we get our arms around the diverse dimensions and impacts of digital and IoT opportunities ... where should we begin?

A leader in hygiene and cleaning chemicals wanted to embrace digital and IoT technologies to help differentiate new solutions for customers. Being uncharted territory for the client, our team worked closely with their business leaders, technologists, and services management to understand future user needs, new business models, solution pricing and monetization as well as establish an IoT architecture and platform strategy.

Technology & Human Sciences Research

how can we possibly keep up with all the diverse technology developments and innovations driven by IoT and Smart Systems?

Being a large, established leader in networking technologies, our client was interested in understanding how IoT innovations could impact their business and how to keep abreast of market and technical developments on an on-going basis. We configured a services design to support their needs that combined on-going market and player tracking and analysis with briefing forums with thought-leaders and innovators that helped our client understand potential competitive scenarios and identify key opportunities.

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