we help our clients think and act differently about "smart systems" to catalyze
innovative growth opportunities
An internationally recognized strategy consulting, design and technology research firm, Harbor Research has predicted, tracked, and driven the development of Smart Systems, Services and the Internet of Things since our inception in 1984.
Our Latest Insights
Our Services and Expertise
Our expertise in design and business strategy combined with our deep domain and technology research helps our clients unlock growth opportunities that create real value and market impact
Smart Systems and
We believe smart systems design needs to transcend just making existing products or services more attractive and extend to the experiences that users will have with connected systems by better integrating the processes that are behind these experiences with design and technology decisions
Strategy and Business
Global expansion, re-engineering, lean practices; mergers and acquisitions. For most companies, these strategies for growth and value creation have reached the point of diminishing returns. We take a different approach – one that combines our expertise in design, human sciences and core technology research to help our clients define and develop unique growth strategies and business models
Domain and Technology
Harbor's ongoing research and analysis focused on the core enabling technologies and information architectures required to inform new smart services and helps our clients navigate the critical development and technology partnering decisions they face
We combine the thought leadership, perspectives and insights of a think tank with the creativity of a designer and the growth strategy know-how of a start-up
“Harbor’s non-traditional approach, domain experience and methods helped our team build an extensive map of new growth opportunities; their team facilitated creative ideas, human-centered research and a completely new way of thinking about how to design and realize new digital and smart systems solutions.”
Fano Bekker, Vice President Digital, Diversey, Inc.