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Intel COVID-19 Technology Response Guide

Our colleagues at Intel invited Harbor Research to collaborate on an eBook about possible technology responses to the COVID-19 pandemic. The resulting “Technology Response Guide” includes more than 30 specific solutions usable today in airports, healthcare, smart cities, and more. (Download the eBook for free.)


The global COVID-19 pandemic has temporarily separated human beings from each other as we collectively work to slow the spread of a potentially deadly virus. But the pandemic has also united humanity on a planetary scale. For the first time in history, a majority of people on planet Earth are experiencing a common set of challenges, simultaneously. We are all in this together, doing our best to combat the disease

The pandemic has instituted a “new normal” for human beings worldwide. According to experts, some aspects of this new normal—both increased caution as well as a new willingness to embrace remote connections with other people—may last for some time to come, perhaps even for years.

Approaches such as social distancing are not a cure for the disease. They are strategies to slow the spread and “flatten the curve” so our healthcare system and other emergency response institutions are not overwhelmed. In the meantime, medical experts across the globe—in universities, research labs and corporations—race towards the development of a vaccine or a therapeutic regimen to treat the virus.

Intel COVID eBook cover
The cover of Harbor’s COVID-19 eBook for Intel


We believe that technology will also play a role, short-term and long-term, in mitigating the impact of COVID-19 and helping us manage the new normal. Use cases ranging from fever checks to contact tracing, contactless retail, and delivery robots can help slow the spread of the disease. Public safety technology can keep our streets and neighborhoods safe. PPE compliance technology, medical delivery robots, and remote diagnostic capabilities can help keep our healthcare workers on the frontline of the pandemic safer

This eBook is intended to provide context for this experience, and to showcase a selection of solutions that exist today and can possibly be used to help save lives and protect livelihoods.

We hope that officials of city, county, and state governments, in particular, will find this eBook useful in developing pragmatic solutions to manage life in a post pandemic “new normal.” The content will highlight the diverse challenges of the pandemic and specific innovative technology solutions. This resource represents a perspective at a point in time early in the response to COVID-19. Our understanding will evolve as we learn more about the disease itself and various mitigation strategies that arise.

The primary intended audience for this eBook includes federal, state, county and city public policymakers. Other potential audiences may include key stakeholders in healthcare, transportation and other public services.

Intel COVID-19 infographic
An infographic from Harbor’s COVID-19 eBook for Intel

The COVID-19 outbreak may accelerate city and transportation technology adoption trends that were already underway. AI, 5G, blockchain, analytics and virtualization offer tangible examples of emerging technologies—with IoT sensors as the linchpin—that are uniquely situated to combat the far-reaching impacts of the pandemic. Advances in these fields may also mitigate the impact of future outbreaks, as well as even potentially anticipate and help prevent them. Yet, in many cases, full recognition and active adoption of technology solutions requires socialization and communication of their impacts and benefits.

Click here to download a free copy of the Intel/Harbor eBook “COVID-19: Reimagining Life in a Post-Pandemic World.”


Intel and Harbor Research are continuing to collaborate on projects involving “Smart Spaces” to maintain public health policy in the face of all future challenges, not just COVID-19. If you submit the form below, you’ll be notified of the next Intel/Harbor webinar.