Harbor Research combines innovative thought leadership, unique skills and processes, and a vibrant community to inform our designs, consulting, and research.
“Creativity and innovation are fueled by seeing the world and its many opportunities with new eyes. Harbor has helped us on multiple occasions to break through our blinders and see new growth opportunities and critical insights. Partnering with Harbor has been a highly personalized end-to-end customer experience that has redefined how we think about markets and growth.”
Shefali Patel, Senior Director of Marketing, GE
Harbor Research is a growth strategy firm that helps clients discover, define, and develop new businesses by leveraging digital and smart systems technologies. Our unique expertise in human sciences, services design, and business strategy unlocks growth opportunities that create real value and impact.
We help clients think and act differently about smart systems through designing creative new growth strategies
Glen is the president and founder of Harbor Research and has been responsible for managing all of Harbor’s consulting and research activities since its inception. Glen has worked with a very broad range of leading technology innovators, product OEMs, and service providers assisting them with strategy and market development for new smart product, systems, and services opportunities. He has participated in pioneering research and consulting work in the Smart Buildings, Healthcare, Retail, Transportation, Energy and Industrial arenas helping clients to determine the scale and structure of emerging opportunities, competitive positioning, and design of new business models.
In 2005, Glen co-authored the pioneering article “Four Strategies for The Age Of Smart Services,” published in the Harvard Business Review. Glen has also authored thought leading articles for a wide range of publications including, The Economist and The Wall Street Journal, as well as being a frequent speaker in industry forums.
Glen has participated in a wide range of industry and public policy activities beyond the firm’s client work including, consulting to the National Research Council on technology competitiveness, co-founding the National Center for Manufacturing Sciences as well as work with a wide range of professional associations including IEEE, ASME, ISA and SEMATECH.
Prior to founding Harbor, Glen was a technology analyst for the Yankee Group, a strategy consultant with State Street Consultants in Boston, and an award winning filmmaker. He received his bachelor’s degree from New York University, and did graduate studies at Massachusetts Institute of Technology (MIT).
Glen believes that by bringing together a unique combination of domain knowledge, facilitation processes, and an extended community of partners and expertise, Harbor enables its clients to discover, design, and develop unique smart systems and services offerings.
We help clients translate emerging shifts in technology and user behaviors into clear strategies and value propositions
Harry is a storyteller at heart, and a growth strategist by trade. As a consultant and project manager at Harbor Research, he is responsible for managing engagements and working with some of the biggest technology companies in the world. Harry excels at contextualizing the critical (but granular) details with an eye for the big picture and has a particular talent for finding connections between disparate data points and uncovering the deeper implications for clients’ growth strategy development and business planning. Harry received his Bachelor of Arts degree in Economics from the University of Colorado at Boulder where he graduated summa cum laude. He is passionate about the economic and social impacts of connected devices, systems, people, and processes. Outside of work, Harry loves to travel, both locally and abroad. He can also be found snowboarding, cooking, or socializing in Boulder’s diverse environment.
Clear, lively writing that everyone can understand is one way we convey Harbor’s impressive domain expertise.
Ralph is the Research Director and senior writer at Harbor Research. He collaborates with other staff members to produce incisive, cogent writing on technical subjects, presenting them in a way that is persuasive and understandable to both our clients and the general reading public.
In 2005, Ralph co-authored, with Glen Allmendinger, the pioneering article “Four Strategies for The Age Of Smart Services,” which was published in the Harvard Business Review.
Ralph is also a fiction writer who has published short stories in The New Yorker, The Atlantic Monthly, Esquire, Paris Review, and The American Scholar, among other magazines. He has been awarded grants by the Whiting Foundation, the Guggenheim Foundation, and the National Endowment for the Arts, as well as a Wallace Stegner Fellowship at Stanford University.
When he’s not sitting in front of a computer keyboard, Ralph can often be found playing jazz guitar.
We help our clients develop growth strategies at the intersection of people and emerging technologies
Jacob is a Senior Associate at Harbor Research, responsible for developing the growth strategy processes across diverse verticals that help create the actionable insights our clients use to succeed. He excels at understanding the cross-over between technology and end-users, unlocking opportunities for clients across the value-chain. At Harbor Research, Jacob has worked with product manufacturers, financial institutions, Smart City suppliers, and social media platforms, among several other client types. Previous to working at Harbor Research, Jacob supported strategy teams during a fellowship with Atlantic Media, and has also worked in the finance, entertainment, tech, and biopharmaceutical industries. Jacob received his Bachelor of Arts degree in Economics from The University of Chicago, where he graduated with honors. Outside of work, Jacob is an avid fly-fisherman and is passionate about clean-water initiatives, particularly in the small headwater streams of Colorado.
Our expertise in design and business strategy helps clients establish longevity and a competitive edge in an increasingly cutthroat IoT ecosystem.
Bailey asks the tough questions to help our clients drive to the core of the problem they are facing. As an Associate at Harbor Research, Bailey conducts research, analysis, and develops thought provoking content for leading technology suppliers and service providers. She helps clients maximize the value of IoT technologies across industries, including media, healthcare and industrial manufacturing. Prior to joining Harbor Research, Bailey worked at Third Bridge, primary research firm in New York, where she helped connect clients with experts across the value chain in a broad range of industries including oil & gas, consumer goods and services, telecommunications, and power and water utilities. Bailey received her Bachelor of Arts from the Johns Hopkins University in Economics and Public Health. She is passionate about harnessing the power of data and IoT to create a more efficient healthcare system. Outside of work, Bailey loves to travel abroad, run, listen to podcasts, bike-commute, and explore Boulder’s many hiking and running trails.
Sifting through the noise in today’s market place is a challenge. We help clients identify what truly matters to think and act differently.
Daniel thinks creatively about how connectivity and networking are disrupting traditional markets. As a Senior Associate, Daniel has led research initiatives shaping critical insight around the evolution of high performance networks across industrial, commercial and enterprise verticals. Daniel also helps keep a pulse on the market, providing curated content and updates to Harbor’s real-time market tracking across all sectors of the economy. Prior to Harbor, Daniel has conducted economic research to complete his Honors thesis regarding Education Policy, entailing policy/market research and econometric analysis. He graduated from CU Boulder with a degree in Economics and a minor in Humanities. Daniel’s work is inspired by a deep interest in socioeconomic and environmental justice opportunities enabled by a more connected world. When he’s not researching technology, Daniel can be found playing the guitar, viola, or mandolin. Or you might find him snowboarding, hiking, traveling, or enjoying a good novel.
We excel at understanding our clients’ businesses, identifying technologies and the corresponding business strategies that lead them to longevity
As an Associate at Harbor Research, Luke assists in developing research and content to inform for Harbor's clients new growth strategies. Luke has conducted engagements looking at the technological ecosystem in Asia Pacific and analyzing the applicability of innovative satellite hardware. Prior to Harbor Research, Luke worked at the City of Boulder creating revenue growth strategies for commercial districts and at Western Asset Management developing strategy recommendations for new financial products. He received his bachelor’s degree in Applied Quantitative Economics from CU Boulder. Outside of the office he can be found reading, drawing and skiing.
We help our clients understand emerging technologies and their impact on new applications and growth opportunities
As a Senior Associate at Harbor, Will assists in developing research, content and strategy for Harbor’s clients. Recently, Will has been engaged in analyses of emergent network types, edge computing, and artificial intelligence, garnering a unique perspective of where AI and Machine Learning fit in growth strategies across verticals such as industrial, retail and aerospace. Prior to joining Harbor, Will worked at BMO Capital Markets and CMT Capital Markets Trading, where he assisted in developing trading strategies, and Foxtrot, a technology startup. He received his bachelor’s degree in Economics with a minor in Philosophy from The University of Chicago. Out of the office, Will can be found running, boxing, hiking and reading about European and American history.
we help clients build new capabilities and push the boundaries of collaboration to include new and unfamiliar participants
As an Associate at Harbor Research, Michael assists in developing research, content, and strategy for Harbor’s clients. Given the complex world of Smart Systems and emerging technology, Michael uses his communications skills to create actionable, easily-understandable strategies for clients. Prior to Harbor Research, Michael worked at CVP in Arlington, VA, where he developed and executed an internal growth strategy as a member of the corporate growth team. He received his bachelor’s degree in English and German from Northwestern University. Outside of the office, he can be found playing basketball, snowboarding, drinking a nice cold IPA, cheering for the Georgia Bulldogs, or playing classic country music songs on his guitar.
These people have gone completely mad… don’t you think…. What is all this design and strategy nonsense any way?
Spooner is Harbor Research’s spiritual master and is responsible for keeping these idiots sane and together. Spooner joined the firm four years ago as a Research Associate and concluded this was the most patently absurd job and role he had ever been party too … further, after getting a degree in visual arts, Spooner had contemplated a career in investment banking but later decided against such a mercenary role and thought he’d move to Boulder to experience the outdoors and not work too hard. Well ….. little did he know….
Our Core Values
Our firm focuses on what matters: our people, our clients and the collective good of the firm. We embrace an All-For-One and One-For-All mentality that helps us align our client's values and each individual's core values with the values of the firm
Collective Pursuit of Success
A pursuit for betterment for our clients, our firm and our people:
All-for-one and one-for-all
Unwavering Integrity For Work, Firm & Peers
Holding ourselves to a standard for output, as well as client-related
and peer-to-peer interactions
Empathetic Communication & Interactions
Openness through humility and respect. Everyone has something to offer
and everyone has something to learn
Innate Desire To Learn
Unwavering curiosity. A desire to explore new and unfamiliar subjects and creative problem solving
Respect Sits at the Core of Our Relationships
Being respectful of each other’s time and effort in the workplace and in our personal lives
We are Constantly Growing as Individuals and as a Firm
Given the changing nature of our business, we are constantly looking for new ways to evolve